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Thursday, February 28, 2019

Mattel Toy Recall Essay

1. What ar the main issues involved in the case?Mattel had five recalls in 2007 involving oer 21 million toys. The problems were related to lead paint and poorly intentional magnets. Most of the toys were made in chinaware, which caused them to question the reliability of the Chinese manufacturers. At first, Mattel tried to put all the blame on the Chinese manufacturers as a denial tactic. They as well as claimed the media and government overly magnified the crisis. Mattel also failed to notify the CPSC of the defects within the time limit of 24 hours. It took them nearly a month and a half(a) to notify the CPSC. Even though the recalls were in 2007, there were incidents/injuries reported in 2003 with children needing surgery because of the toy defects. One finale was recorded.2. Identify the major stakeholders and state how the issues in the case affect from each one stakeholder. Competitors Because Mattel is such a large and self-assuranceed company that outsources, custome rs were nervous to trust other companies that outsourced. Who was to say they did not have the alike issues as Mattel?Investors Stocks dropped and investors mixed-up money. They ended up suing based on allegations of failure to disclose recalls in a timely manner, and failure to have proper protocols to turn away recalls. Customers numerous children were injured and required surgery, and one child even died. Parents lost confidence in Mattel and created lawsuits against them. Employees Because of the accusations on the Chinese manufacturers, job security in China all but diminished. Job security and pay decreased in America too because of the fines from the CPSC, and the cost of the recalls.3. How could this case be viewed from an ethical place? It was Mattels job to report the incident in a proper(postnominal) time limit, which they failed to do. They could have warned parents approximately a month and a half earlier, possibly saving children from painful injuries and surger ies. Mattel also put the blame on the Chinese and did not own up to their own mistakes.4. What final conclusions or recommendations would you draw? Immediately tackle any issues or problems that arise to avoid a larger fiasco. Implement higher standards and checks to ensure the safety of the products. dramatise all government statues and be sure that the outsource countries have the same or similar regulations and priorities that we hold.

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